📄️ The softphone
Answer, place and control calls from the browser softphone that is built into every WhautoVoice page, with no download or desk phone needed.
📄️ Making outbound calls
Place calls from WhautoVoice using the dialer bar, the floating dial pad or click-to-call on a contact, and choose which of your numbers the call goes out from.
📄️ Presence and availability
Use the presence selector to tell WhautoVoice when you can take calls, and learn how Available, Busy, Wrap-up and Offline decide who gets rung.
📄️ Call queues
Create call queues in WhautoVoice, choose between Round robin and Least busy ringing, set the default queue and see where each queue is used.
📄️ Calls and call history
Watch live calls, search and filter six months of call history, sort the table, and export calls to CSV from the WhautoVoice Calls page.
📄️ Call details
Read a call's transcript, play its recording or voicemail, follow its timeline, add notes and understand the disposition on the WhautoVoice call detail page.