Understanding subscription plans
WhautoVoice is a flat monthly subscription with one meter and no overage. Every plan includes a monthly allowance of processed minutes. A processed minute is one minute of connected call time that WhautoVoice handled, rounded up per call, whether an AI voice agent, a call flow, a queue or a live agent took it. It is our platform fee for the work on that call: routing, the AI agent or the agent desk, recording, transcript and reporting. The call itself is billed by your carrier, and AI usage by your AI engine (OpenAI, xAI Grok, ElevenLabs or Sarvam AI), at their published rates. We add nothing to either, and neither appears on a WhautoVoice invoice. Human agent talk time counts the same way as AI agent time. When the allowance is used up the platform pauses rather than charging you more.
The plans
Prices in US dollars. Annual billing gives you two months free.
| Starter | Growth | Scale | |
|---|---|---|---|
| Price per month | $39 | $179 | $549 |
| Price per year | $390 | $1,790 | $5,490 |
| Best for | Small teams running inbound and outbound on their own carrier and AI keys | Growing teams scaling AI voice agents alongside a live desk | Contact-centre scale operations and multi-location groups |
| Workspaces | 1 | 3 | 10 |
| Agent seats | 3 | 10 | 25 |
| Phone numbers | 3 | 15 | 50 |
| Processed minutes per month | 3,000 | 12,000 | 50,000 |
| Concurrent calls | 8 | 25 | 75 |
| Concurrent AI agents | 2 | 8 | 25 |
| AI voice agents | 5 | 25 | Unlimited |
| Call flows | 5 | 25 | Unlimited |
| Contacts | 5,000 | 100,000 | 1,000,000 |
| Campaigns running at once | 1 | 3 | 10 |
| Campaign calls per minute | 10 | 30 | 60 |
| Webhooks | 10 | 50 | Unlimited |
| Automation rules | 25 | 100 | Unlimited |
| API requests per minute | 120 | 600 | 1,200 |
| Transcript history | 60 days | 6 months | 12 months |
| Support | Priority | Dedicated account manager |
Three of these caps describe how much of your own carrier account this platform will use, not capacity we supply. Phone numbers are bought and paid for on your carrier; the plan figure caps how many WhautoVoice answers. A concurrent call is a channel on that same carrier account, so your carrier’s own channel limit applies alongside the plan figure, and some carriers sell concurrency by the channel. Transcript history is the clock we keep your transcripts and call history on; call recordings stay in your carrier account under your carrier’s retention rules.
Every plan includes bring-your-own Telnyx, Twilio, Plivo or Vonage, bring-your-own OpenAI, xAI Grok, ElevenLabs or Sarvam AI key, the browser softphone, call queues, call flows, campaigns, reports, webhooks and the REST API.
Add-ons
Add-ons are monthly and can be added to any plan, in any quantity.
| Add-on | Price per month |
|---|---|
| +5 agent seats | $49 |
| Extra minutes, blocks of 1,000 | $5 (half a cent a minute) |
| +3 workspaces | $59 |
| +10 phone numbers | $15 |
Extra minutes are a platform fee on top of what your carrier charges for the call, not a call rate. Stack as many blocks as you need and cancel any time.
Free trial
Every new account starts a 14-day trial with no card required. The trial carries the Starter allowances, including 3,000 processed minutes, so your first calls work. Pick a plan under Settings > Subscription & usage before the trial ends to keep your numbers and AI agents running. See How to change your plan.
Regional pricing
You are billed in the currency suggested for your country. The prices are local price points, not conversions.
| Currency | Starter | Growth | Scale | +5 seats | Extra minutes (block of 1,000) | +3 workspaces | +10 numbers |
|---|---|---|---|---|---|---|---|
| USD | 39 | 179 | 549 | 49 | 5 | 59 | 15 |
| EUR | 39 | 179 | 549 | 49 | 5 | 59 | 15 |
| GBP | 29 | 139 | 429 | 39 | 4 | 49 | 12 |
| SGD | 49 | 249 | 749 | 69 | 7 | 79 | 19 |
| MYR | 169 | 769 | 2,399 | 219 | 20 | 259 | 65 |
| INR | 1,499 | 7,999 | 24,999 | 1,999 | 199 | 2,499 | 599 |
| AED | 149 | 659 | 1,999 | 179 | 20 | 219 | 55 |
The currency is locked once a subscription exists.
Enterprise
Need more than 10 workspaces or 25 seats, a custom SLA or an invoice? Email hello@whautovoice.com.
Where your plan is shown
Open Settings > Subscription & usage (Owners and Administrators).
- The current plan, its status and the Renews on date, or No active plan while you are on the trial.
- One ring for Minutes this cycle: the processed minutes used so far against the plan allowance. This is the only allowance that refills every cycle.
- Plan allowances: Numbers, Contacts, Team members, Workspaces, AI voice agents, IVR flows, Automation rules and Webhooks, each with what you have used against the cap. Unlimited means the plan does not cap it, and Not included means the plan does not have it.
- Plan capabilities: the caps nothing accumulates against, such as Calls at once, AI calls at once, Campaigns at once, Campaign calls per minute, API requests per minute and Transcript history.
- Change plan opens the plan picker. Manage subscription opens the billing portal for payment method, invoices and cancellation. Refresh re-reads the usage.
- Recent usage lists the latest metered calls with when they happened and the minutes and calls each entry counted as.
Related
Email us at hello@whautovoice.com and we will get you sorted.